wecompare-logo
  • car Car
  • van Van
  • bike Bike
  • home Home
  • life Life
  • flight Flight
  • credit-card Credit
  • business Business
  • car More
My Portal
logo logo
  • ALL COVER  arrow
    • 🚛  Commercial combined insurance
    • ‍🏢  Commercial premise insurance
    • 🚧 Construction insurance ‍
    • 👷‍ Contractor insurance ‍
    • ✍️ Contract Works cover
    • 📦 Courier Insurance
    • 💼 Employers liability insurance
    • 🚗 Car Insurance
    • 👥 Fleet Insurance
    • 🚜 Hired in plant cover
    • ⚖️ Legal expense insurance
    • 🏬 Limited company insurance
    • 🦺 Owned Plant Cover
    • 🤝 Partnership insurance
    • 🛡 Public liability insurance
    • 🏍️ Motorbike Insurance
    • 🎓 Self-employed insurance
    • 🏪 Shop Insurance
    • 💰 Small business insurance
    • 👨‍💼 Sole trader insurance
    • 🚚 Stock in transit cover
    • 🔧 Tradesman insurance
    • 🚐 Van Insurance ‍
  • LIABILITY BY TRADE  arrow
    • ‍🚽️ Bathroom Installers Insurance
    • 🧱 Bricklayer insurance
    • 👷 Builder’s insurance
    • 🔨‍ Carpenter insurance
    • 🧹 Cleaning contractors insurance
    • ⚡️ Electrician’s insurance
    • 🪵 Fencing contractors insurance
    • ‍‍‍♨️️ Gas Fitting Engineers Insuran..
    • 🌱 Gardeners and landscapers ins..
    • 🔥 Heating & ventilation engin..
    • 🚰 Kitchen fitter insurance
    • 🔒 Locksmiths insurance
    • 🎨 Painter and decorator insurance
    • ⬜️ Plasterer insurance
    • 🔧 Plumber’s insurance
    • 🏠 Roofers and scaffolders insurance
    • 🔧 Tradesman Insurance
    • 🌳 Tree Surgeons Insurance
    • 🔑 Property Maintenance Insurance
    • 🖼 Shop fitting contractors Insurance
    • + View all
  • Van Cover  arrow
    • 🚐  Any Driver Van Insurance
    • 🚚  Commercial Van Insurance
    • 👨‍💼  Self Employed Van Insurance‍
    • 🧑‍✈️  Personal Van Insurance
    • 🚛  Comprehensive Van Insurance
    • 🚐  Over 21s Van Insurance
    • 🚐  Over 50s Van Insurance
    • 🚐  Impounded Van Insurance
    • 🚐  Over 60s Van Insurance
    • 🚐  Over 25s Van Insurance
    • 🚐  Under 25s Van Insurance
    • 🙎🏼‍♂️  Third Party Van Insurance
    • 🔒  Private Van Insurance
    • 💰  Business Van Insurance
    • 🛻   Pickup Truck Insurance
    • 🚐   Leased Van Insurance
    • nav-logo  Ford Van Insurance
    • nav-logo  Mercedes Van Insurance
    • nav-logo  Volkswagen Van Insurance
    • nav-logo  Vauxhall Van Insurance
    • nav-logo  Renault Van Insurance
    • nav-logo  Peugeot Van Insurance
    • nav-logo  Citroen Van Insurance
    • nav-logo  Van Insurance
  • LIABILITY
  • Fleet
  • Claims
  • My Portal
  • 0333 200 1466
  • My Portal
  • 0333 200 1466
  • Back

    Crash for cash frauds and the demand for fleet CCTV

    shape shape

    Van Compare is a UK van insurance price comparison website. We share general information, not personal recommendations.

    Published: 18 Mar 2026 | Last reviewed: 18 Mar 2026 | Reviewed by: VanCompare Editorial Team

    “Crash for cash” fraud is an ongoing issue where criminals deliberately stage or cause collisions to make money from insurance claims. UK fleet operators often look at in-vehicle cameras (dashcams or CCTV-style systems) because video evidence can help clarify what happened when there’s a dispute.

    What “crash for cash” means

    Policing guidance commonly groups “cash for crash” into three types: staged accidents, ghost accidents and induced accidents (where an innocent driver is targeted). Examples of induced crashes can include sudden heavy braking after pulling in front, or reversing into a stationary vehicle and blaming the other driver. [1]

    How big is the problem?

    The Insurance Fraud Bureau (IFB) has published a figure of £392 million as the estimated annual cost of “crash for cash” fraud. [2]

    Official crime statistics don’t usually record “crash for cash” as a distinct category. A House of Commons Library briefing notes that “insurance related fraud” offences recorded by Action Fraud or referred to the National Fraud Intelligence Bureau were around 13,700 in England and Wales during 2023. [3]

    How in-vehicle cameras can help fleets

    Video footage can help provide an objective record of events in the event of a dispute. For example, cameras may:

    • Help establish the sequence of events (for example, whether a vehicle cut in and braked sharply).
    • Support your insurer’s investigation and your own internal incident reporting.
    • Reduce “one person’s word against another” situations when accounts differ.

    Not every system works the same way. Some cameras record continuously, while others are event-triggered (for example, by harsh braking). Features such as parking-mode recording also depend on the specific equipment and how it is configured.

    What to do at the scene if you suspect a scam

    Policing guidance suggests several practical steps if you believe you may be involved in a “cash for crash” incident:

    • Do not admit liability at the roadside.
    • Gather independent witness details if possible.
    • Take photos of the scene if it is safe to do so.
    • Report the incident to your insurer as soon as possible and contact the police where appropriate. [1]

    CCTV, dashcams and data protection for fleets

    If you install dashcams or CCTV systems in work vehicles, you will usually be processing personal data, such as images of drivers, passengers, pedestrians or number plates. The UK Information Commissioner’s Office (ICO) provides guidance for small businesses using dashcams and CCTV, including the need to consider registration requirements and to manage footage responsibly. [4]

    For more complex monitoring setups, such as inward-facing cameras or broader driver monitoring systems, the ICO also highlights the importance of assessing privacy impacts and being transparent with drivers and passengers about how the technology is used. [5]

    Will cameras reduce insurance premiums?

    Some insurers may take a positive view of strong fleet risk management, but there is no automatic premium reduction for installing cameras. Insurance pricing depends on a wide range of factors, including the vehicle itself, driver details, claims history, mileage, and the insurer’s underwriting approach.

    If cameras are being installed mainly for fraud defence, it can help to focus on the practical details: incident capture settings, retention periods, access controls, driver training, and clear policies on when footage may be reviewed or shared.

    Sources

    1. Ask the Police — “What is ‘Cash for Crash’, how can I avoid becoming a victim and what do I do if it happens to me?” View source
    2. Insurance Fraud Bureau — “Crash for Cash in numbers” (PDF). View source
    3. House of Commons Library — “Tackling crash for cash insurance fraud” (Research Briefing, 21 May 2024). View source
    4. Information Commissioner’s Office — “Dashcams and UK GDPR: what small businesses need to know”. View source
    5. Information Commissioner’s Office — “Surveillance in vehicles”. View source
    vc-icon

    VanCompare Editorial Team

    The VanCompare Editorial Team produces clear, practical guidance on UK van insurance and related topics. We work with FCA authorised insurance providers and use insurer information where relevant to explain cover in plain English and help drivers make informed decisions.

    • Where relevant, our content is checked against publicly available UK guidance and information from sources such as the FCA and GOV.UK to help keep it accurate and up to date.
    • This content is for general information only and is not financial advice.
    • Learn more about our editorial standards and transparency on the VanCompare TrustHub.
    VanCompare
    Download on the
    App Store
    Download on the
    Play Store
    sparkle ChatGPT App Store sparkle
    REGULATORY AND SECURITY
    FCA Norton
    Geo Trust Generic Padlock
    Accepted Payments
    VISA
    APAY
    MASTER
    GPAY
    AMEX
    Wallet
      Insurance
    • Public liability insurance
    • Employers liability
    • Small business insurance
    • Van Insurance
    • Fleet Insurance
    • Courier Insurance
    • Car insurance
      Everything else
    • Home
    • How VanCompare Works
    • Renewal Reminder
    • Public Liability Badge
      Insurance by trade
    • Builder’s Insurance
    • Plumber’s Insurance
    • Electrician’s Insurance
    • Heating Engineers Insurance
    • Bricklayers Insurance
    • Carpenter’s Insurance
    • All other trades
      Support and contact
    • Manage Policy
    • Contact Us
    • Make a Claim
    • Accessibility
    • Complaints
      Legal
    • Terms and Conditions
    • Privacy Policy
    • Cookies
      Social Links
    • Instagram
    • Facebook
    • Youtube
    Trust & Reviews Reviews
    star

    Trustpilot

    star

    4.3 STARS . 4700+ Reviews

    Review.io star

    4.4 STARS . 1600+ Reviews

    Awards and recognition Rewards
    award
    Innovative Product Award

    (National Insurance Awards)

    award
    Best Broker Highly Commended

    (Insurance CX Awards)

    award
    Personal Lines Broker of the Year

    (National Insurance Awards)

    award
    Digital Broker of the Year

    (UK Broker Awards)

    award
    The Best InsureTech

    (Insurance CX Awards)

    award
    Commercial Lines Broker of the Year

    (National Insurance Awards)

    award
    Innovative Product - Altissima

    (National Insurance Awards)

    award
    Schemes Broker of the Year

    (UK Broker Awards)

    © Van Compare

    VanCompare.com is a trading name of InsureTec Solutions (Jersey) Limited, who is an Appointed Representative of Business Insurance Solutions Limited who are authorised and regulated by the Financial Conduct Authority FRN 513256.

    * excludes delivery, gifts cards, concessions, clearance, amazon products, suppliers quoted and selected made to measure products, and cannot be used in conjunction with any other voucher or customer discount card.

    Contact Us

    How can we assist you today?

    close
    icon

    Looking to buy insurance

    icon

    Customer with a question

    icon

    Help making a payment

    icon

    Thinking about leaving

    Make a Claim
    0333 200 1535
    back
    I’m thinking about leaving

    We're sad to hear that you're thinking of leaving 😔 But don't worry, we're here to help! 😇

    close
    icon

    Cancel your
    renewal

    0330 041 9302
    icon

    Cancel before policy renews

    0330 041 9310
    icon

    Cancel during
    cooling off (14 days)

    0330 041 9311
    back
    Looking to buy insurance

    Let’s get you through to one of our friendly sales agents 😇

    0333 200 1466
    lady
    close
    back
    Existing customer with a question

    Let’s get you through to one of our friendly chat agents 😇

    Chat with us
    lady
    close
    back
    I need help making a payment

    Let’s get you through to one of our friendly agents 😇

    Chat with us
    lady
    close